BBuild my reviews

Refund and Cancellation Policy

Last updated: 26 August 2026

Subscriptions to Build my reviews are sold by Paddle.com Market Ltd as Merchant of Record on behalf of L&AS Ventures. This policy is what Paddle applies to our product.

Free plan and free trial

The Free plan costs nothing and needs no card. Where a free trial is offered on a paid plan, no payment is taken until the trial ends; cancel before the last day of the trial and you are never charged.

30-day money-back guarantee on your first payment

If the Service is not right for you, write to support@buildmyreviews.app within 30 days of your first payment on any plan — monthly, yearly or three-year — and we will refund it in full. No conditions, no forms. Refunds are issued by Paddle to the original payment method, normally within 5 to 10 business days.

Cancelling

You can cancel at any time from the Plan page in your dashboard or from the link in any Paddle receipt. Cancellation stops the next renewal; your plan keeps working until the end of the period you have already paid for, and your workspace then moves to the Free plan. Nothing is deleted when you cancel — your listings, QR codes and player data stay, within the limits of the Free plan.

Renewals

Renewal payments are not refundable after the 30-day window described above, except where the law of your country requires otherwise. We send a reminder before every yearly and three-year renewal so a renewal never comes as a surprise. If a renewal was charged in error, tell us and we will fix it.

Long-term plans

Yearly and three-year plans are discounted because they are paid up front. Beyond the 30-day guarantee we do not refund the unused part of a long-term plan, but if your circumstances change materially — you close the business, or sell it — write to us and we will find a fair solution, including transferring the remaining term to the new owner.

Consumers in the EU

If you buy as a consumer rather than as a business, you have a statutory 14-day right of withdrawal for distance contracts. By starting to use the Service immediately you ask us to begin performance during that period; you can still use our 30-day guarantee, which is more generous.

Failed payments

If a payment fails, Paddle retries over a few days and e-mails you. If it still fails, the workspace moves to the Free plan. Your data is kept and everything resumes when payment succeeds.

Chargebacks

Please write to us first — almost everything is solved with an e-mail, and a chargeback costs us a fee and suspends the account automatically while it is investigated.

Contact: support@buildmyreviews.app — L&AS Ventures, Zeppou 33, 16675 Glyfada, Greece.